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How to refund mac app store purchase?
How to refund mac app store purchase?
  • Oka Assist
  • 2023-02-06 13:14:30


How to refund the Mac App Store purchase?

You can find the answer in this blog for those who asked these questions.

How do I get a refund from Mac App Store?

How do I cancel an in-app purchase?

How do you cancel an app purchase on Mac?

How do I regret a purchase in the App Store?

Like all the products you have bought in the real world, you can get a refund anytime you want in the AppStore. And you can request a refund directly from Apple. It is not just Apps; all the apple services, like the apps you have purchased from the App Store, the music from the iTunes Store, and even the books from the Apple Books, you can request a refund on any device with a browser.

Refund in a browser

  1. To the reportaproblem.apple.com.

  2. Sign in with your Apple ID and password. ( Do use the Apple ID, which is used to buy the services from Apple)

  3. Tap or click "I'd like to."

  4. Choose "Request a refund."

  5. Choose the reason why you want a refund, then choose Next. This is very crucial information. If you are not happy with the app or game, please fill out the form with an exact reason why you should get a refund. But it is up to Apple's reviewer, and he might refund your money or not, depending on the issue.

  6. Choose the item or items that you bought, then choose Submit.

Refund in your iPhone or iPad

Apple hasn't built any links to problem reporting into iTunes Store or Apple Store, so is there any more convenient way to refund? The answer is yes. There are two ways.

  1. It is very similar to the "Refund in a browser". Find the email "Your receipt from Apple," sent from Apple when you bought an App or any music or books from Apple. Tap the receipt; you will find the link about "Report a Problem." Then follow the steps in the "Refund in a browser", and you will find it.

  2. If you have not found the email "Your receipt from Apple", open your iPhone/iPad "Settings" -> "Apple ID, iCloud, Media & Purchases" -> "Media & Purchases" -> "View Account", Then in the very bottom, you will find all the Purchase History, Subscriptions.

    find_account

    view_account

    Once you find the "Purchase History", find the order you want to refund, click it, then follow the steps, and you will submit your refund request to Apple.

Refund in your Mac

It is similar to the "Refund in your iPhone or iPad" steps. I would say it is the most convenient way. Just open the Mac AppStore, Click Account -> "View Information" -> "Manage", and you will find the purchased items. Find the items you want to refund, click the item, and you will find the "Report a Problem". Again once you see this, you can fill up the form to get a refund.

mac_account_result

You will get a response from Apple in a few days; the reviewer might or might not approve your refund request. By the way, do not request one refund multiple times; once you request it, the status will be changed. And if the charge is pending, you can not request a refund yet; you can request this once the order goes through.

Anyway, you also can find the detailed steps on Apple Support Page. In case they might change any actions in a later release.

Then, how to cancel the app store subscription? People might ask the below questions:

How do you cancel in-app purchases on iPhone/iPad/Mac?

How do you cancel and stop paying for an app?

Can you delete subscriptions on iPhone/iPad/Mac?

You can read other blogs for people who want to know to cancel a subscription. How to cancel a subscription from Apple?


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